Privacy Policy

 

Marvelor Group Pty Ltd (ABN 90 607 854 151) (“Marvelor”, “we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use Repairs Assist.

1. Information We Collect

• Personal details such as your name, address, contact details, and business information when you register or subscribe.
• Billing and payment information, including bank or card details for subscription fees.
• Technical data such as login credentials, usage data, IP addresses, and browser/device information.
• Any communications with us, including support requests, emails, and feedback.

2. How We Use Your Information

We use your information for purposes including:

• Providing and managing your Repairs Assist subscription and account access.
• Processing payments and managing billing arrangements.
• Improving, maintaining, and securing Repairs Assist.
• Communicating with you regarding updates, promotions, or support.
• Complying with legal obligations.

3. Disclosure of Information

We may share your information with:

• Service providers such as payment processors, IT providers, and hosting companies.
• Legal, regulatory, or government authorities when required by law.
• Related entities and business partners where reasonably necessary to provide Repairs Assist.

4. Data Storage & Security

We take reasonable steps to protect your information against loss, misuse, unauthorised access, modification, or disclosure. Your information is stored securely in electronic form with encryption and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. International Transfers

Some service providers we engage may store or process data overseas. By using Repairs Assist, you consent to your information being transferred and processed outside Australia where required.

6. Access & Correction

You may request access to the personal information we hold about you, and request correction if it is inaccurate, incomplete, or outdated, by contacting us at support@repairsassist.com.au.

7. Marketing & Communications

By subscribing, you consent to receiving communications from Marvelor. You may opt out at any time by following the unsubscribe instructions or contacting us.

8. Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be published on www.repairsassist.com.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Marvelor Group Pty Ltd (ABN 90 607 854 151)
21 Atlantic Drive, Keysborough, Victoria 3173
Email: support@repairsassist.com.au